Privacy Policy
How we collect, use, and safeguard your personal information when visiting our website.
Last updated: 9 August 2026
Patel & Pithadiya, Chartered Accountants ("we", "us", "our") is an ICAI-registered chartered accountancy firm (Firm Registration No. 136085W) operating from Surat (Head Office) and Ankleshwar (Branch), Gujarat, serving clients since 2013. This Privacy Policy explains what information we collect through our website, patelandpithadiya.co.in (the "Site"), how we use it, and your rights regarding it, in accordance with the Digital Personal Data Protection Act, 2023 and applicable Indian law.
1. Information We Collect
We collect information in the following ways:
- Information you provide directly: When you contact us via support@patelandpithadiya.co.in, call +91 98985 74730, or use any enquiry/contact form on the Site, we receive information such as your name, email address, phone number, company or organisation name, and the details of your query — for example, questions about statutory or bank audit, income tax planning, GST compliance, corporate advisory, or financial management services.
- Automatically collected information: Like most websites, our hosting provider and any analytics tools we use may automatically collect standard technical data such as IP address, browser type, device type, and pages visited, used only in aggregate to understand Site usage.
We do not collect this information for any client engagement itself — this policy covers only data submitted through the website. Information shared with us as part of an actual audit, tax, GST, or advisory engagement (e.g. financial statements, PAN, GST records) is governed separately by the engagement terms, applicable professional standards of the Institute of Chartered Accountants of India (ICAI), and client confidentiality obligations under the Chartered Accountants Act, 1949.
2. How We Use Your Information
Website enquiry information is used only to:
- Respond to your enquiry and, where relevant, discuss engaging our services
- Maintain and improve the Site
- Comply with applicable legal and regulatory obligations
We do not sell, rent, or trade your personal information to third parties, and we do not use it for unrelated marketing without your consent.
3. Data Sharing
We do not share information submitted through the Site with third parties, except where necessary to respond to your enquiry, where required by law or by regulatory/government authorities (including ICAI, tax, or other statutory bodies as part of compliance obligations), or with your explicit consent.
4. Data Security
We take reasonable technical and organisational measures to protect information shared with us through the Site and our support@patelandpithadiya.co.in mailbox. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain website enquiry information only as long as necessary to respond to and follow up on your query. Where an enquiry leads to a client engagement, subsequent data handling is governed by our engagement terms and applicable ICAI/professional record-keeping requirements, not this website policy.
6. Cookies and Analytics
The Site may use privacy-friendly analytics tools to understand visitor traffic in aggregate. These do not track individuals across other websites. This section will be updated if that changes.
7. Your Rights
You may contact us at any time to ask what information we hold about you from your Site enquiries, to request a correction, or to request deletion, subject to any legal or professional obligations that require us to retain certain records.
8. Children's Privacy
Our Site and services are intended for businesses and adult individuals. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.
10. Contact Us
For any questions about this Privacy Policy: